Vendor Refund Responsibilities

1. Vendor Responsibilities

By listing a venue or event on Área, vendors ("Vendors") agree to:

• Clearly define their cancellation and refund terms during event or venue setup
• Honor refunds approved under their stated policy
• Communicate any event changes, cancellations, or rescheduling promptly
• Ensure all event details, pricing, and availability are accurate

2. Vendor-Initiated Cancellations

If a Vendor cancels an event or reservation for any reason, the Vendor authorizes Área to:

• Issue a full refund to the customer
• Refund platform service fees
• Deduct refunded amounts from future Vendor payouts when applicable

3. Event Changes & Rescheduling (Vendor Obligations)

If an event is rescheduled or materially changed, Vendors must notify customers immediately. Customers may:

• Accept the revised event details, or
• Request a full refund within 48 hours of notification

4. Force Majeure (Vendor Acknowledgment)

In cases of force majeure (weather, natural disasters, government restrictions), Vendors agree that refunds may be handled on a case-by-case basis, taking into account feasibility and customer fairness.

5. Vendor Authorization

By using the Área platform, Vendors authorize Área to act on their behalf to process refunds in accordance with this policy and applicable venue terms.

6. Contact

For questions regarding vendor refund responsibilities, contact: Email: contact@areavents.com Website: www.areavents.com