1. Vendor Responsibilities
By listing a venue or event on Areavents, vendors (“Vendors”) agree to:
• Clearly define their cancellation and refund terms during event or venue setup
• Honor refunds approved under their stated policy
• Communicate any event changes, cancellations, or rescheduling promptly
• Ensure all event details, pricing, and availability are accurate
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2. Vendor-Initiated Cancellations
If a Vendor cancels an event or reservation for any reason, the Vendor authorizes Areavents to:
• Issue a full refund to the customer
• Refund platform service fees
• Deduct refunded amounts from future Vendor payouts when applicable
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3. Event Changes & Rescheduling (Vendor Obligations)
If an event is rescheduled or materially changed, Vendors must notify customers immediately. Customers may:
• Accept the revised event details, or
• Request a full refund within 48 hours of notification
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4. Force Majeure (Vendor Acknowledgment)
In cases of force majeure (weather, natural disasters, government restrictions), Vendors agree that refunds may be handled on a case-by-case basis, taking into account feasibility and customer fairness.
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5. Vendor Authorization
By using the Areavents platform, Vendors authorize Areavents to act on their behalf to process refunds in accordance with this policy and applicable venue terms.
